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Friday
31st July 20:42 BST (GMT -1)
ibml has announced the industry’s first
and only solution to recognise global
languages in-line as part of document
scanning, providing new efficiencies to
document imaging users worldwide. The
capability enables data in a range of global
languages to be captured and managed as part
of normal document scanning processes,
without manual intervention.
This offering will be available
internationally through NCR Corporation
and other ibml business partners.
“With this announcement, we’re further
enabling customers worldwide to leverage all
types of data with simplified, in-line
recognition of a wide range of languages,”
said Robert Appelbaum, vice president,
worldwide business and solution development,
ibml. “ibml is enabling the power of data
capture to be seamlessly applied across the
globe to enrich document automation.”
ibml’s in-line global language recognition
allows customers to capture data in multiple
languages more accurately and quickly. This
enables users to take full advantage of the
process improvement features of ibml
scanners, including document preparation
savings and automated sorting at transport
speed.
More:
www.ibml.com
Thursday
30th July 14:10 BST (GMT -1)
 WordLogic
Corporation, a leading-edge technology
company developing advanced methods of text
and information entry, announces that its
patented predictive text solution is being
adopted by people living with cerebral palsy
to help overcome challenges they face with
everyday written communication.
The WordLogic predictive text solution -
used as typing software and a research tool
- is now also being utilized as a tool to
help people living with the neurological
condition in order to eliminate the
frustrations they face when attempting to
type emails, letters, shopping lists or
complete a host of many other everyday
typing tasks.
Cerebral palsy is caused by damage to the
motor control centers of the developing
brain which impairs the body's ability to
control movement and posture. Symptoms of
cerebral palsy range from involuntary
movements and difficulty with motor skills,
such as typing or using scissors, to more
profound effects such as being unable to
walk or maintain balance. These symptoms
make everyday communication tasks extremely
frustrating for people living with the
condition, but WordLogic's easy to use
software is designed to accelerate the entry
of text and information.
More:
www.wordlogic.com
Wednesday
29th July 16:41 BST (GMT -1)
Verity Systems,
leading degausser manufacturers and media
disposal specialists, have announced the
addition of the DX-CD2™, an optical disc
destruction device, to their product
portfolio.
 The
DX-CD2™ deploys a patented technology that
grinds the data layer off of CDs, DVDs and
Blu-ray discs to 250 micron particles. All
data is eliminated completely and
permanently and there is no possibility of
forensic recovery. Designed with the
high-security sector in mind, the DX-CD2™
has been evaluated by the NSA and meets the
requirements of NSA/CSS Specification 04-02
for optical media destruction. The DX-CD2
offers users a fully auditable, disposal and
destruction solution in line with most
organisations data security policies.
The DX-CD2™ is safe, clean and inexpensive
to operate. For less than £0.01 / €0.01 a
disc, users can be assured that their
digital information has been permanently and
safely destroyed. Its lightweight design
ensures that it is quiet enough for an
office environment and the vacuum collection
bag ensures that the unit is clean and
environmentally safe as dust is collected
for later disposal. Between 90 and 340 discs
can be destroyed in just one hour.
“Any person or company that does not
properly dispose of digital records could
face a major liability” said Verity Systems
Sales Manager Andy Page. “The DX-CD2™
delivers a 100% effective solution for
optical media disposal and is already used
by government departments, financial
organisations and the military throughout
the world.”
More:
www.veritysystems.co.uk
Tuesday
28th July 17:11 BST (GMT -1)
Ipswitch, Inc.’s
Network Management division, a developer of
innovative network management solutions,
today announced the immediate worldwide
availability of WhatsUp Gold v14.0 and Flow
Monitor v2.0 (formerly known as NetFlow
Monitor). With over 100,000 networks managed
worldwide, this release of WhatsUp Gold
v14.0 marks the most feature rich release
since product inception.
“WhatsUp Gold v14 is not a step forward, it
is a giant leap. I assure you that global
customers and prospects will install v14 and
react with excitement because of usability
enhancements and powerful additions in
functionality” commented Ennio Carboni,
President of the Network Management division
at Ipswitch. “The network management market
has been inundated with companies, new and
old, claiming to be the alternative to the
Big 4 (BMC, CA, HP and IBM®). I see us as
the recommended, viral choice for network
administrators and engineers seeking low
complexity, yet powerful network monitoring
functions for their wired, wireless and
virtual networks.”
More:
www.ipswitch.com
Monday
27th July 14:18 BST (GMT -1)
Core Security Technologies, provider
of CORE IMPACT, the most comprehensive
product for proactive enterprise security
testing, today unveiled a worldwide training
and certification program for its
industry-leading penetration testing
software. This all-new program will teach
both end users and trainers alike how to
best utilize the market’s only
commercial-grade product for automated
penetration testing, CORE IMPACT.
Featured program tracks will cater to two
groups: professional trainers seeking to
instruct others on how to conduct
penetrating tests using CORE IMPACT and CORE
IMPACT users who want to more effectively
leverage the product to secure their IT
infrastructures. Only a few, select
organizations have been invited to
participate as training partners.
Additionally, only trainers who undergo a
rigorous examination process will be
approved as CORE IMPACT Certified Trainers (CICT).
Students who attend the instructor-led,
2-day class and pass the final exam will be
recognized as a CORE IMPACT Certified
Professional (CICP).
More:
www.coresecurity.com
Friday
24th July 14:01 BST (GMT -1)
Agfa Graphics N.V.
is the owner of an important number of key
patents in the field of digital printing
plates. Over the past two years Agfa
Graphics has contacted a number of
competitors in order to obtain compensation
for the infringement of Agfa Graphics'
intellectual property. In the cases where no
settlement is in view, Agfa Graphics is
taking or preparing legal action.
In this context a patent infringement case
was initiated against Chengdu Xingraphics
Co., Ltd. in the Netherlands. On July
22, 2009 the Dutch court in The Hague has
issued a decision in this case.
This judgment confirms the validity of
Agfa's key patent for positive thermal
plates, European patent EP823327. However,
the infringement by the FIT plates of
Xingraphics was found to be insufficiently
substantiated by the presented evidence. On
the other hand, non-infringement was not
proven by Xingraphics either, so the court
could not grant Xingraphics' request for a
declaration of non-infringement. Moreover,
the court allowed Agfa Graphics to request
additional seizures of Xingraphics plates in
the future.
The Agfa Graphics team will now prepare the
necessary additional evidence of the
infringement of the Agfa Graphics patent in
order to obtain a decision in favor of Agfa.
The confirmation by a court of high
reputation of the validity of Agfa's key
patent EP823327 reinforces Agfa's case
against other competitors which are
infringing this patent.
More:
www.agfa.com
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Thursday
23rd July 22:16 BST (GMT -1)
This is an 'Enhanced Listing' item.
For details please email
enhancednews@idmionline.com
ibml,
provider of production scanning
solutions, has announced the
purchase of an ImageTrac® 3ex
Scanning Platform by
Documentscanning.net, an
operating division of Allan Webb
Ltd. Documentscanning.net was
created following the success of
Allan Webb’s bureau scanning service
which started by serving the
Ministry of Defence.
 The
ImageTrac 3ex will assist
Documentscanning.net in capturing
millions of colour images for a
current project with the Ministry of
Defence. The ibml scanning platforms
will ensure that documents are
scanned at a very high speed whilst
using built-in intelligence to
reduce major physical workloads and
maintaining excellent image quality.
According to Rory Lipington, Sales
and Marketing Director at Allan Webb
Limited, “A number of high-speed
scanning solutions were tested,
however ibml emerged as the clear
winner demonstrating high levels of
throughput, accuracy and image
quality.”
Ashley Keil, Business Development
Manager Northern/Western Europe and
Africa at ibml comments, “We are
honoured to be working with Allan
Webb to support this important
project. We are confident that our
ImageTrac platforms will exceed
expectations.”
About ibml
ibml provides intelligent
scanning technology for the most
demanding document imaging
applications, including mixed
documents of different weights,
sizes and compositions. The company
offers solutions for both
traditional scanning applications as
well as more sophisticated capture
solutions. ImageTrac platforms
include the SoftTrac Capture Suite,
DocNetics recognition modules, and
professional services. ImageTrac
scanners also offer front and rear
color image capture, multiple image
outputs, barcode, 2D barcode, ICR,
MICR and multiple sort pockets.
Every day, hundreds of ImageTrac’s
capture millions of images for our
customers in 34 countries. Visit
www.ibml.com for more information.
About Allan Webb
Allan Webb Ltd provides a range
of technical and documentation
services to UK Government, Industry
and European organisations. These
services include technical
authoring, technical illustration,
technical translation, equipment
supportability engineering and
document management. Allan Webb’s
document management customers
include the MoD, Police Authorities,
The Home Office, local government
organizations and Small to Medium
Enterprises.
More:
www.ibml.com +
www.documentscanning.net
|
Wednesday
22nd July 15:57 BST (GMT -1)
Exalead, European leader of search
solutions and
information access software
in the enterprise and on the web,
today announced
that The Institute of Chartered
Accountants
(ICAI)
has selected
CloudView
to provide
comprehensive and smart access to its
corporate data.
The solution will enable its 18,000 members
to search and rapidly pinpoint a relevant
document out of the Institute’s 200,000
documents spread across a variety of
repositories.
“We
needed an enterprise level appliance that
could not only access our central website
but our entire sub-sites too, some of which
are password-protected,” explains ICAI
Webmaster, Lorna Daly. “We initially looked
at several solutions but found that they
didn’t meet our requirements in the same way
that Exalead did.”
Founded in 1888, the ICAI is the largest and
longest established accountancy body in
Ireland, with the power to authorise members
to conduct audit, insolvency and investment
business work.
The ICAI selected Exalead’s CloudView
Search Edition as it offers a simple to use
interface by giving users access to the
information they need, when they need it. It
also
automatically generates a customised table
of contents based on each search results
page, allowing users to further refine and
explore related topics.
More:
www.exalead.com
Tuesday
21st July 14:57 BST (GMT -1)
 Global
census data capture specialist DRS
has created probably the world’s simplest
GPS device for use in field data collection
activities. The DRS GPS device is robust and
easy to use, determining exact latitude and
longitude location to an accuracy of less
than three metres. There is no menu system
to navigate; the user simply switches it on,
and once the satellite positions are fixed,
the coordinates are displayed.
The DRS GPS device, compatible with all
Geographic Information Systems (GIS), has
been developed following considerable market
research into the needs of National
Statistical Offices (NSO) worldwide and
other interested parties. The research
clearly demonstrated the need for a very
simple device that would only display the
user’s current position in terms of latitude
and longitude – something the DRS GPS device
achieves.
It has been developed for use for high
volume data capture exercises such as a
census so it was vital that the product
should be affordable – and so the
specification of the DRS GPS device was
carefully considered in order to keep costs
down.
More:
www.drs.co.uk
|
Monday
20th July 10:31 BST (GMT -1)
This is an 'Enhanced Listing' item.
For details please email
enhancednews@idmionline.com
The EDM
Group, one of the UK’s leading
document management service
providers, has secured an additional
£1million investment from its
majority shareholder ECI Partners
to support the execution of its
business plan for the period to
2012. ECI Partners is one of the
most respected private equity firms
operating in the UK today. Its
additional investment in The EDM
Group and commitment to making funds
available for future acquisitions is
a clear endorsement of the growth
potential it sees for the company.
The Group’s plan also has the
backing of HSBC, the company’s
bankers, following a business review
of the company completed earlier in
2009.
 The
opportunity for The EDM Group’s
services is particularly pertinent
in the current climate as businesses
strive to reduce their operating
costs. EDM’s portfolio of services
are all services that can be quickly
implemented, have little or no
capital expenditure associated with
them and can show ROI in under a
year – unlike the norm for many
technology focused projects.
EDM provides a range of outsourced
services such as electronic/digital
mailrooms, scan on demand, online
hosting and business process
management. These services support
the vision of improving clients’
back office efficiency through
removing the paper from the process
and using technology to reduce the
number of human interventions
required. The combination of step
change improvements in business
efficiency and lower costs and/or
growth without increased headcount
is an attractive proposition for
businesses today.
EDM Group’s CEO, Sam Ferguson
commented: “This is good news for
EDM Group and a clear endorsement of
the relevance of our range of
services and solutions to the
challenges facing businesses in the
UK today. This investment will allow
us to complete the process of
evolution from provider of commodity
document management services to
technology-based paperless solutions
delivered from our new state of the
art facilities.”
ECI Partners’ John Hayhurst, added:
“Organisations are looking for
innovative solutions to the problems
of reducing operating costs while
providing step changes in efficiency
and service. They also require rapid
ROI. EDM Group’s range of
outsourcing services supported by
their use of technology offers those
solutions right now, and ECI
Partners is pleased to support their
plans for growth.”
The EDM Group is the UK's leading
document management solutions
provider with the capability to scan
over 20 million documents per month
and providing value-added document
services to every corner of the UK
from 6 locations in the North,
Midlands, South East and South West.
The company’s strength is built on
industry-leading technology
capability, including many years
experience in the development and
deployment of electronic document
management systems, both as in-house
solutions and as hosted services.
Sectors covered include financial
services, healthcare, logistics,
professional services and
government.
More:
www.theedmgroup.co.uk
|
Thursday
16th July 09:28 BST (GMT -1)
Canon UK, world
leader in digital imaging technology, has
today announced the launch of Therefore™
2009, its latest document management
solution scalable for use within small to
medium sized businesses through to large
corporate enterprises or public sector
organisations.
Building on the success
of its predecessor, the new version of
Therefore™ incorporates a brand new
Graphical User Interface, delivering a more
intuitive user experience. Central to this,
the eCopy desktop connector ensures that
documents scanned through a Canon MFP can be
fed directly into the document management
system through a simple link on screen. It
also enables users to view documents from
over 250 file types, without the need to
purchase and install third party software.
More:
www.canon.co.uk
Wednesday
15th July 13:24 BST (GMT -1)
Isilon® Systems
(NASDAQ: ISLN), the proven leader in
scale-out NAS, today announced the
appointment of new sales leaders in EMEA and
Japan as the company continues its
aggressive pursuit of international markets.
Isilon appointed former NetApp executive
Mark Stevens as vice president of sales in
EMEA and former F5 executive Tim Goodwin as
vice president of sales in Japan. Both Mr.
Stevens and Mr. Goodwin will report directly
to George Bennett, senior vice president of
worldwide field operations. Prior to joining
Isilon, Mr. Stevens most recently served as
NetApp’s area vice president for the United
Kingdom and Ireland, where he grew revenue
more than 30 percent each year from 2005 to
2008. Mr. Goodwin formerly served as vice
president and country manager for F5 Japan,
where he grew revenue from less than
$300,000 in 1999 to $50 Million in 2006.
More:
www.isilon.com
Tuesday
14th July 09:58 BST (GMT -1)
A-Server, a
leading supplier of cloud computing (DAAS.com),
data backup and recovery solutions has
announced details of the work of its growing
channel which now includes 250 partners, 100
of which are in the UK.
The Project Network Ltd (TPN), an
A-Server partner based in the UK, is
delivering remote management and high
availability data backup and recovery
services to a growing community of SME’s
including several football clubs.
As Brenden Stoltz,
Service Delivery Manager, explains, “Many of
our customers who rely on us for tape based
backup systems, offsite storage and support
had requested an alternative to reduce
management overheads and to allow faster
data restoration in the event of a problem.”
The increased
availability of high speed broadband led
Brenden to evaluate a number of solutions
from vendors including Iron Mountain, Mozy
and StorageGuardian, “However, A-Server
offered the best range of features including
- offsite backup, 24/7 remote monitoring and
the ability to quickly recover a failed
server using virtualisation technology –
this was particularly useful for clients in
critical environments.”
More:
www.aserver.com +
www.daas.com
|
Monday
13th July 09:26 BST (GMT -1)
This is an 'Enhanced Listing' item.
For details please email
enhancednews@idmionline.com
'CLASH' OF
INSTITUTIONS!
‘Rock n Roll’ and ‘Public Library’
shouldn’t mix, one phrase is brash,
loud the other sedate and quiet. Yet
these two cultures are about to
collide. For the first time since
the 1850 Library Act that much loved
British institution the public
library is about gain a loud,
revolutionary 21st Century
companion.
The Rock n Roll Public Library
is Mick Jones’s (The Clash, B.A.D,
Carbon Silicon) direct artistic
challenge to the likes of the
corporate 02 British Music
Experience. Rather than let his
creative legacy atrophy Jones is
’transforming’ his own archive of
near 10.000 artefacts into one
unique ‘guerrilla-library.’ Set
under the Westway motorway in 3000
sq.ft of former office space,
Jones’s five-week civic endeavour
will also encourage visitors to
enrol, interact with the
archive-exhibition (Jones began
collecting well before he formed The
Clash in 1976 to eventual
international success, as such it
forms an invaluable guide to the
influences that informed Jones as a
pop-artist).
Also uniquely by request users will
be able to scan (courtesy Genus,
U.K distributor of the Book2net
Kiosk) certain objects and via
memory stick carry them away.
Please note visitors to the
world’s first, resolutely
alternative, Rock n Roll Public
Library shouldn’t expect peace and
quiet.
More:
www.westway.org +
www.genusit.com
|
Friday
10th July 15:23 BST (GMT -1)
WordLogic Corporation, a leading-edge
technology company developing advanced
methods of text and information entry,
announces that the worldwide market for its
innovative predictive text solution is
expected to exceed six billion users,
according to a review conducted by Axios
Consulting. The detailed Technology and
Market review demonstrates the viability of
WordLogic's innovative product and will help
the company to optimize product offerings
and strengthen market position.
The market in predictive text software is
flourishing according to the review.
Advances in technology have seen the
emergence of a wealth of devices and
software programs showing notable gains in
consumer needs for text input applications
and thus accelerating the demand for
WordLogic's predictive text solution.
More:
www.wordlogic.com
Thursday
9th July 09:42 BST (GMT -1)
Pirean, a leading
delivery partner for IT Security and Service
Management, has been selected as a finalist
in the IBM Beacon Awards 2009 in the
Outstanding Service Management Tivoli
Solution category. Pirean is the only
European Tivoli Partner to receive a
finalist award from 340 nominations judged
by a team of leading industry journalists,
analysts and IBM executives.
The IBM Beacon Awards
recognise the best solutions IBM Business
Partners deliver around the world that set
the standard for business excellence, unique
and innovative solutions, ingenuity, and
customer satisfaction. Pirean was selected
for its strength in systems integration and
consultancy, delivering real-time business
and service assurance for infrastructure and
application management.
The finalist award recognises successful
projects carried out by Pirean across
diverse markets, from the UK Public Sector,
to Financial Services and Media
organisations.
“Due to the nature of our
business, many of the programmes we deliver
are out of the public eye.
It’s fantastic that we’ve been
honoured with an award that recognises our
achievements,” comments Stuart Wilson, MD of
Pirean, “Our position as the only European
Tivoli partner to reach the finals for the
awards highlights our unrivalled expertise
for building industry leading solutions on
IBM Tivoli Software.”
More:
www.pirean.com
|
Wednesday
8th July 13:26 BST (GMT -1)
This is an 'Enhanced Listing' item.
For details please email
enhancednews@idmionline.com
 ABBYY,
a leading provider of document
recognition, data capture and
linguistic software, has announced
PDF Transformer 3.0 Pro, a new
version of its award-winning PDF
conversion and creation application.
This version brings groundbreaking
technology enhancements to PDF
conversion making it more accurate
than ever before. With ABBYY’s
Adaptive Document Recognition
Technology (ADRT®), PDF Transformer
3.0 Pro is the only product in its
class to re-create logical
structure, text flow and consistent
formatting of documents across
multiple pages when converting PDFs.
In addition to its superior
conversion functionality, the new
version delivers greater flexibility
to create and modify PDF documents
according to user needs. It also
offers advanced features for secure
editing and archiving PDF files
including the ability to redact
sensitive information in PDF
documents, add specific attributes
such as stamps and bates stamps,
compress PDFs and save documents to
searchable PDF/A format for
long-term preservation.
More:
www.abbyy.com
|
Wednesday
8th July 11:02 BST (GMT -1)
The annual AIIM Roadshow has
strengthened its position as the UK's leading Enterprise
Content Management (ECM) event following an overwhelming
response to last month’s tour around the UK. The 2009
Roadshow visited five major cities from 1st
to 5th June, visiting
venues in Edinburgh, Leeds, Birmingham and
Bristol before finishing at the new Wembley Stadium in
London.
READ THE FULL ARTICLE
in the new online version of the magazine's
It's Show time
Tuesday
7th July 15:38 BST (GMT -1)
DocuLex, creators of content
management software, announces the release
of the company's Archive Studio Professional
Capture 4 upgrade, fostering knowledge
management and workflow collaboration. The
production document capture, image
processing and content indexing software
program contains new features including
enhanced OCR and barcode reading
capabilities, plus numerous document
correction capabilities. The operation user
interface is more intuitive along with new
production oriented improvements to promote
higher user productivity. Many additional
barcode types have been added, with a new
smart installer will be used for ease of
implementing the program's periodic updates.
A component of DocuLex Archive Studio,
Professional Capture solves the desire to
convert large volumes of paper to searchable
electronic files in corporate and service
bureau environments. It is a productive
software product that fulfills the demands
of multiple, complex imaging projects,
providing a wide variety of image processing
and indexing capabilities that streamline
and reduce the cost of document conversion
projects, minimizing the labor component
associated with document imaging, indexing,
exporting and printing. Speed is enhanced,
benefiting service bureaus and organizations
of sizable document volumes, creating
comprehensive, cost-effective production
document imaging. All advantageous
production tools are included, with an
updated intuitive user layout, enabling both
experienced and novice practitioners.
More:
www.doculex.com
Monday
6th July 11:05 BST (GMT -1)
The EDM
Group, one of the UK’s leading document
management service providers, has signed a
contract with The Mid Yorkshire NHS
Hospitals Trust to convert 1.9 million
patient records from paper format into
digital file. The transfer will enable
hospital staff to gain instant access to
patient records, significantly improving the
service offered to patients and help to save
valuable time in emergency situations.
Currently, the records are stored in four
different locations - a secure storage
warehouse and the Trust’s three main
hospital sites. If a patient’s file needs to
be recovered, it must be physically located
in one of these storage facilities and sent
to the appropriate ward or department. This
currently can take up to four hours, whereas
the waiting time will be near eliminated
once the documents become digital.
The project will run until November 2010 and
will see EDM convert approximately 72
million sheets of paper. The documents
include general medical records, emergency
department records, maternity records, hand
written notes, forms, care plans, x-rays,
test results and photographs - some of which
date back 25 years.
More:
www.theedmgroup.co.uk
Friday
3rd July 10:39 BST (GMT -1)
Canon UK
have presented the key findings of the most
comprehensive study of corporate
reprographics departments (CRD), or
in-plants, ever conducted. The research,
presented at Canon’s United for Growth event
at Old Trafford football ground this week,
has put the CRD market under the spotlight
to provide relevant information to help
internal print services meet the needs of
their “customers” in a more creative and
productive manner and also provide
comparative benchmarks, trends for future
planning, and a vision for expansion.
Under the guidance of Professor Emeritus
Frank Romano, a team of print media
graduates from the Rochester Institute of
Technology interviewed almost 700 CRD/in-plant
managers, print buyers and industry
observers from December 2008 to February
2009. The result – Corporate Reprographics:
Trends and Opportunities – is a
comprehensive freeze-frame of the corporate
reprographics market as it is today, and the
researchers’ predictions based on trend
analysis and computer modelling.
More:
www.canon.co.uk
|
Thursday
2nd July 12:11 BST (GMT -1)
This is an 'Enhanced Listing' item.
For details please email
enhancednews@idmionline.com
SPECIAL FEATURE
by top10-broadband
When broadband
came into being, it was the final
piece that unlocked the internet's
true potential. Before broadband,
the internet was stuck in a sludgy
low gear, that made the
embellishment of websites pointless
as it would take hours for a page to
load. Similarly, the exchange of
photos used to take an age, meaning
video was out of the question. Web
2.0, which was brought about by the
change to broadband speeds, enabling
video hosting, far more attractive
websites and just plain easier
usability. In the UK especially,
broadband use has soared, with 65%
of homes having a broadband
connection in 2008 and, to be
honest, it is hard to see this
figure dropping.
With this hike in the numbers of
people using the internet comes a
strain on the infrastructure already
in place. As TalkTalk showed when
they launched their free broadband
campaign, demand outstripped supply
very quickly, leading to people
losing connectivity altogether. In
this way, broadband providers
realise that customers have a right
to expect a certain service level
expectation when they take out a
contract with a provider; to wit,
they would expect connection, or the
speedy resolution of connection
problems should they arise, and to
receive the best speed they can
relative to what they pay and what
their location allows. They also
would expect a good customer service
when dealing with the company,
whether it be by phone, email or
whatever. For their part, the
providers in the UK by and large do
provide an excellent service though,
and the figure above tends to
demonstrate this; if the services
were sub par, then people just would
not pay for them. By not second
guessing what customers want and
dealing precisely with what they do,
broadband providers, on the whole,
tend to have a happy customer base.
So, with these expectations in mind,
which provider do you choose? Well,
choosing a provider is an equation
with three parts. The first is that
you must see who does the best
coverage of your area, as in who can
bring you the best service and
speeds you want. Second, you must
decide what speed you feel you will
need. If you are a regular
downloader of music or films or an
online gamer, you might well want to
spend a little more for a better
speed. The third and final part is
your budget i.e. what you are
willing to pay. With these in mind,
use a price comparison site and
balance these three elements to find
yourself a deal.
As a final tip on this point, if you
have your home phone and/or cable TV
with a company, check them first, as
most broadband providers do offer
great deals when you bundle all
these services together. ■
More:
www.top10-broadband.co.uk
|
Wednesday
1st July 11:03 BST (GMT -1)
International marketing services business
CPP Group Plc (CPP) has selected
ITESOFT to provide an advanced forms
processing solution. Processing in excess of
two million incoming business documents per
annum, with 50 different form types sent in
various formats including email, fax and
post, CPP was manually sorting each of the
different forms, which was very time
consuming and labour intensive.
ITESOFT.FreeMind Enterprise enables CPP to
automatically capture and categorise each of
the different forms. ‘Our project has
completely achieved its objectives. The
speed of our forms processing is now
significantly faster. Also the availability
and quality of our management information
reporting has vastly improved, which has
enabled us to increase the level of service
that we provide to our customers. The
ITESOFT solution also has the potential to
be rolled out to other parts of the CPP
Group internationally to ensure that we
continue to improve our business processes,’
said Harry Seehra, Data Processing Manager
for the CPP Group Plc.
CPP provide a range of Life Assistance
products and services like card protection,
identity fraud and mobile phone insurance,
which allow their business partners to forge
closer relationships with their customers.
More:
www.itesoft.co.uk
|
